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08/25/2003 Archived Entry: "Downtime Explanation"

As you may have noticed, DBZSC suffered a BIG period of downtime. Reason stated below:

Our host's parent provider (NectarTECH) performed a server migration from their San Francisco (SFO) location to a new San Jose facility (SJC). During this migration, right when they were about to install the servers, a power outage occurred in the area. Generators failed, and elevators as were down, so they had to go through a troublesome process (basically using the stairs to transport the servers to the fifth floor); not to mention other technical issues appeared (problem with the routers and such).

In the end, over 2000 servers (including our host) were down for approximately 26 hours. Fun, isn't it? Anyway, everything is back online now and there shouldn't be any problems whatsoever. Sorry for the inconveniences.

Posted by XZ @ 06:19 PM EST